← COORDIN8

Support

Last updated: 20 August 2026

COORDIN8 shows you which days your friends are actually free, and turns one of those days into a plan. If something is not working, or you want something gone, this page is the fastest route.

Email abasefi0207@gmail.com
One person answers these, usually within a day. Include your username (the @name on the Friends tab) and what you were doing when it went wrong — it saves a round trip.

Common questions

What can my friends actually see?

Whether you are free, and between which hours. Never the title of an event, never the place, never who it is with. If your calendar says Dentist, 2:00–3:30, your friends see Busy 2:00–3:30 and nothing else.

Days you have not answered show as unknown, not as free. There is no way for anyone to see the contents of your calendar through this app, because the contents never leave your phone.

Do my friends need the app?

No. You can send anyone a link that asks which days work for them, and they answer in a browser with no account and no download. Their answers come back into your app.

I connected my calendar and nothing appeared

Two usual causes. Either permission was denied at the prompt — iOS only asks once, so re-enable it in Settings → COORDIN8 → Calendars — or the events are further out than the app looks. Free accounts look four weeks ahead.

Events are read once a day. Pull down on the calendar tab to force a refresh.

Why does it say nobody is free?

Almost always because nobody has answered yet, rather than because everybody is busy. An unanswered day is unknown, and unknown never counts as free — a day where four people are free and four have not replied is not a day eight people are free.

The Friends tab will tell you who has not shared anything, and lets you nudge them.

Notifications are not arriving

Check Settings → COORDIN8 → Notifications on your phone first, then Settings inside the app, where each kind has its own switch. If the phone-level permission was denied, iOS will not ask again and the in-app switches cannot override it.

Can I use it without giving access to contacts?

Yes, and to notifications and the calendar too. Every permission is optional and the app works without all three — contacts only makes finding people faster. You can always add someone by username instead.

When you do allow contacts, names and numbers stay on your device. Only scrambled one-way codes are checked against existing accounts, and anything with no match is discarded immediately.

How do I leave a group?

Open the group, then Leave group at the bottom. Nobody is told, and you can be added back. If you created the group you can delete it for everyone instead.

How do I delete my account?

Settings → Delete my account, then type DELETE to confirm. Entirely in the app — you never have to email us. It removes your profile, your availability, your groups and your plans. It cannot be undone and we cannot restore it afterwards.

I am being messaged by someone I do not want to hear from

Open their profile and Remove friend, or leave the group you share. Removing a friend stops them seeing your availability and stops them adding you to anything. To report content or behaviour, email the address above with the username and we will act on it.

Something is broken

Email abasefi0207@gmail.com with:

A screenshot is worth more than a description for anything visual.

Privacy and terms

Privacy Policy — what is stored, why, who can see it, and how long it is kept.
Terms of Service — the agreement covering your use of the app.